At pgjl, your personal information belongs to you. This Privacy Policy explains in plain, straightforward language exactly what data we collect when you use pgjl, why we collect it, how it is stored and protected, who we may share it with, and what rights you have over it as a Filipino member.
Privacy at a Glance
Before reading the full policy, here is a quick summary of how pgjl approaches member privacy — honestly and without the corporate runaround.
This Privacy Policy ("Policy") describes how pgjl ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of members and visitors who use the pgjl website at https://pgjl.best and all related services, games, and features.
pgjl is committed to handling your personal information with respect, transparency, and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations. When you register an account, use our services, or interact with pgjl in any way, you are trusting us with your personal information. We do not take that trust lightly.
This Policy should be read alongside the pgjl Terms and Conditions and our Responsible Gaming Policy. By using pgjl, you acknowledge that you have read and understood this Policy. If you disagree with any part of it, you should not use pgjl.
pgjl is the data controller responsible for the personal data collected through the pgjl platform. As data controller, pgjl determines the purposes and means of processing your personal data. For all privacy-related enquiries, requests, or complaints, you can contact the pgjl Data Privacy Officer at:
Email: support@pgjl.best — mark your subject line "Data Privacy Request" for fastest routing to our DPO team. We aim to acknowledge all privacy requests within 72 hours and respond fully within 30 days as required by applicable law.
pgjl collects different categories of personal data depending on how you interact with the platform. Here is a full breakdown of the data we collect and why:
| Data Category | Specific Information Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration & account updates |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposits, withdrawals & KYC |
| KYC Documents | Government-issued ID images, proof of address documents, selfie images | Identity verification process |
| Technical Data | IP address, device type, browser, operating system, session duration | Every platform session |
| Usage Data | Games played, bets placed, pages visited, feature interactions, login times | Every platform session |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact pgjl support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications by channel | Registration & account settings |
Most of the data pgjl holds about you is provided directly by you — through the registration form, KYC submission, cashier transactions, and communications with our support team. You can always choose not to provide certain information, but this may limit your ability to use specific features of pgjl, such as processing withdrawals without completing identity verification.
When you visit and use pgjl, certain technical data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, browser type and version, pages visited, time spent on each section, and errors encountered. This data is used for security monitoring, fraud detection, platform performance improvement, and compliance purposes. See Section 7 for more on cookies.
pgjl uses your personal data only for purposes that are compatible with the reason it was collected. The specific purposes for which pgjl processes member data are:
Under the Philippine Data Privacy Act and applicable regulations, pgjl relies on the following legal bases for processing your personal data:
pgjl does not sell, rent, or trade your personal data. We share personal data only with the following categories of recipients and only to the extent necessary for the stated purpose:
pgjl uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session security, and analyse how members use pgjl. A cookie is a small text file stored on your device by your browser when you visit pgjl.
You can manage cookie preferences through the pgjl cookie consent tool (shown when you first visit the platform) or through your browser settings. Note that disabling non-essential cookies may affect certain pgjl features. Essential and security cookies cannot be disabled without preventing access to the platform.
pgjl retains personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. The general retention periods applied by pgjl are:
After the applicable retention period expires, data is securely deleted or anonymised so it can no longer be associated with you as an individual. Anonymised, aggregated data may be retained for longer periods for statistical and platform improvement purposes.
pgjl implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
In the event of a personal data breach that poses a risk to your rights and freedoms, pgjl will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected members as soon as reasonably practicable, in accordance with the Philippine Data Privacy Act.
As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to the personal data pgjl holds about you. To exercise any of these rights, contact pgjl at support@pgjl.best with "Data Privacy Request" in the subject line.
pgjl sends promotional communications — including new bonus alerts, seasonal offers, and platform news — only to members who have opted in to receive them. Opt-in is voluntary and separate from general account communications.
You can manage your marketing preferences at any time by visiting the notification settings section of your pgjl account. You can also opt out of all marketing communications by contacting support@pgjl.best. Opting out does not affect transactional messages such as deposit confirmations, withdrawal receipts, security alerts, and KYC notices, which are sent regardless of marketing preferences as they are necessary for account operation.
pgjl does not send marketing communications to members who are currently subject to a self-exclusion period or cooling-off period, regardless of their marketing opt-in status. This is a responsible gaming commitment, not merely a policy position.
pgjl is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If pgjl becomes aware that personal data has been collected from a minor — whether through registration fraud or error — the account will be immediately suspended, all associated data deleted, and any funds returned to the originating payment method where legally permissible.
If you believe a minor has registered on pgjl, please contact us immediately at support@pgjl.best so we can take appropriate action.
The pgjl platform does not include links to third-party websites in its main navigation or content areas. However, should you navigate to any external site through other means, please note that pgjl's Privacy Policy does not apply to those external sites. pgjl has no control over and accepts no responsibility for the privacy practices of any third-party websites. Always review the privacy policy of any external site before submitting your personal information.
pgjl may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, pgjl will notify registered members via the email address on their account and post a prominent notice on the pgjl website at least seven (7) days before the updated Policy takes effect.
The "Last Updated" date at the top of this page shows when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how pgjl protects your personal data. Continued use of pgjl after the updated Policy takes effect constitutes acceptance of the revised terms.
For any questions, requests, or concerns relating to this Privacy Policy or the way pgjl handles your personal data, please contact our Data Privacy Officer through any of the following channels:
pgjl is committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response to a privacy request, you have the right to escalate the matter to the National Privacy Commission of the Philippines.
pgjl is built around Filipino players — PHP transactions, GCash payouts, and a privacy framework that respects your rights. Register free and claim your welcome bonus of up to ₱10,000.
18+ only · Gambling involves risk · Responsible Gaming